Nd Ventures Legal

Refund & Cancellation Policy

Last updated: August 20, 2026

1. Overview

Thank you for using applications, games, and services developed by Nd Ventures (“we”, “our”, or “us”). We strive to provide transparent, high-quality digital experiences.

This Refund and Cancellation Policy outlines the conditions under which refunds and cancellations are handled for our mobile applications, in-app purchases, digital items, and software services.

2. In-App Purchases & Digital Goods

Purchases made within our mobile applications (such as ad-free upgrades, digital game currency, premium features, or consumables) are processed securely through the official app store billing platform (Google Play Store).

A. Standard App Store Refund Window

Refund requests for in-app purchases are subject to Google Play's standard refund policies:

  • Within 48 Hours: You can typically request a refund directly through your Google Play Order History. Visit Google Play Order History, find your order, and select “Request a refund”.
  • After 48 Hours: If more than 48 hours have passed, you may contact our support team directly.

B. Developer Support for In-App Purchases

We will gladly assist and issue refunds or item restoration under the following circumstances:

  • You were billed for an in-app item or ad-free upgrade, but the digital content was not delivered due to a technical error.
  • You were charged multiple times for the same transaction due to a network glitch.
  • The application experienced a critical bug that prevented you from using purchased features.

To request assistance, please email hello@ndventures.in with your Google Play Order ID (e.g., GPA.xxxx-xxxx-xxxx-xxxxx).

3. Subscriptions & Recurring Plans

If you subscribe to an ongoing premium plan within any of our applications:

  • You may cancel your subscription at any time through your Google Play account settings under Payments & Subscriptions.
  • Upon cancellation, you will retain access to premium features until the end of the current billing cycle.
  • Cancellations prevent future recurring charges, but do not automatically issue a retroactive refund for unused days in an active billing period unless required by local consumer law.

4. Custom Software Development Services

For custom client software, mobile app development, or game engineering contracts:

  • Project fees are structured around clear milestones, scopes of work, and formal acceptance criteria defined in individual service agreements.
  • Payments made for completed and approved development milestones are generally non-refundable once work has commenced and deliverables have been provided.
  • If a client chooses to terminate a project prior to completion, refund eligibility for unperformed work will be governed by the specific terms of the signed contract.

5. Refund Processing Timelines

Once an approved refund is initiated via Google Play Billing or our support team, the funds are returned to your original payment method. The typical processing timelines are:

  • Credit / Debit Cards: 3 to 5 business days (up to 10 days depending on your bank).
  • Google Play Balance / Gift Cards: Typically within 1 business day.
  • UPI / Net Banking: 1 to 3 business days.

6. Contact for Refund Support

If you have questions about a charge, need help canceling a subscription, or wish to request a refund, please reach out to us:

Company: Nd Ventures

Email: hello@ndventures.in

Address: 22/10 Subramaniam Nagar, Thindal Kil, Erode, Tamil Nadu, India - 638012